- Mon to Sat, 6am to 6pm
- 0499 311 141
How Townsville Skips handles the personal information you give us.
Townsville Skips respects your privacy. This policy sets out what we collect, why we collect it and what we do with it.
This policy explains how Townsville Skips collects, uses, stores and discloses personal information, and how you can contact us about it. It applies to the information we collect through this website, by phone, by email and in the course of hiring a skip bin to you.
We only collect information we need in order to quote for and deliver a skip bin. That is usually:
We do not collect or store your full card details. Card payments are taken at the truck through an eftpos terminal.
We collect this information directly from you, when you complete the booking request form on this website, when you call or email us, or when you speak to our driver at delivery.
We use your personal information to confirm and schedule your booking, to deliver and collect the bin, to take payment, to answer your enquiries and to keep the records a business is required to keep. We do not sell your personal information to anyone.
We share your information only where it is needed to provide the service or where the law requires it. That may include our drivers, the waste transfer station, our payment provider and our accountant. We require anyone we share it with to protect it.
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep it only for as long as we need it, and then destroy or de-identify it.
This website may use cookies and similar technology to keep the site working properly and to understand how it is used. You can set your browser to refuse cookies, though parts of the site may not work as well if you do.
You can ask us what personal information we hold about you, and ask us to correct it if it is wrong. Contact us using the details below and we will respond within a reasonable time.
If you think we have mishandled your personal information, please contact us first so we can try to put it right. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
For any privacy question, call us on 0499 311 141 or email info@townsvilleskips.com.
Book online and we will confirm by SMS, email or phone. Need a bin today? Call 0499 311 141.
